1. Who this is between
Provider: TempCode.
Customer: the user purchasing credits or number rentals.
2. What you are buying
You buy prepaid credits and/or disposable number rentals delivered digitally through TempCode. The features, price and payment details are shown to you at the time of purchase.
3. Price and payment
Current prices are shown on the site in US dollars (USD), and you are charged in US dollars wherever you are. Payment is processed securely by our payment processor (Stripe). Applicable taxes are shown or included at checkout.
4. Delivery
The service is digital and delivered immediately after payment is approved: credits are added to your account instantly, and a rented number is provided within seconds.
5. Right to cancel
Because the service is digital and delivered immediately, a purchase cannot be cancelled for a refund once a number has been rented and its delivery has begun. Where consumer law gives you a statutory right to cancel, that right still applies and is not affected by this policy.
6. Refunds
- Failed number: if no code arrives, the number is cancelled, or its time expires, that number's credit is returned to your account automatically.
- Unused credit: for a credit top-up you have not used at all, you can request a refund through our support channels within 14 days of purchase.
- Refunds are issued to the original payment method.
7. Questions and disputes
For any purchase question, refund request or complaint, reach us through our support channels and we will work with you to resolve it. This policy is governed by the laws of the State of Delaware, United States.